Reverse logistics is an often overlooked aspect of supply chain management that
many manufacturers, distributors and retailers typically struggle with internally.
Collecting, handling and processing the return of your goods is a complex and labor
intensive process that is not a strategic part of your business.
Outsource your reverse logistics to Cerqa and let us manage it for you. Cerqa treats
our reverse logistics customers like partners and looks for ways to improve processes
and keep your costs low. Outsourcing aftermarket services with Cerqa allows for
Understand and Control Costs - Tracking and monitoring of returns
allows for more visibility which helps you to manage costs more efficiently.
Maintain Strategic Focus - Keep an eye on your business rather
than hassling with a small but tricky part of your supply chain.
Recapture Value - Quickly determining status and then repairing
or repackaging goods recaptures some of the value lost due to the return process.
Improve Customer Service - Utilizing an efficient system reduces
processing times and improves customer service.
Ensure Accuracy - We are
ISO Certified so you can count on our quality and operational efficiency.
Examples of Reverse Logistics
Cerqa has handled the reverse logistics for several different types of businesses
including catalog retailers, computer manufacturers, electronic distributors, consumer
electronics and several others.
On top of return management, Cerqa's reverse logistics capabilities bring together
warehousing, and fulfillment services
for a complete end-to-end solution. Cerqa also provides 3PL
forward logistics solutions.
Reverse logistics can be handled in our Austin
Texas or Nashville Tennessee.