In any manufacturing process analyzing failures and tracking the Defective Parts
Per Million (DPPM) can be an expensive process in a multi-site manufacturing environment.
Cerqa maintains a qualified Failure Analysis Engineering (FAE) staff with process
engineering backgrounds to provide this service to companies on an hourly basis.
Your company will always be represented with the utmost confidentiality and integrity.
Our failure analysis services team is responsive to client's needs to address issues
rapidly. Many issues are avoided because of strong internal relationships inside
a manufacturer. FA reporting is timely and accurate.
Commodities Tested
Hardware Support:
- Motherboards
- Optical and Hard Drives
- Memory
- Mechanicals
- Sound Cards
- Floppy Drives
- Power Supplies
- Magnetic Storage
Software Support:
- System Diagnostics
- System Drivers
- CD/DVD Software
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Technical Support
- Level 1 and 2 Testing
- Techs Trained and Qualified
- 48 Hour Turnaround
- 24 Hour Support
- Travel Support as Needed
FAE Reporting
- Data Report Creation
- Customizable Client Reporting
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