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Reverse Logistics
Efficient and Cost Effective Aftermarket Services
Reverse logistics is an often overlooked aspect of supply chain management that many manufacturers,
distributors and retailers typically struggle with internally. Collecting, handling and processing
the return of your goods is a complex and labor intensive process that is not a strategic part of
your business.
Outsource your reverse logistics to Cerqa and let us manage it for you. Cerqa treats our reverse
logistics customers like partners and looks for ways to improve processes and keep your costs low.
Outsourcing aftermarket services with Cerqa allows for you to...
Understand and Control Costs - Tracking and monitoring of returns allows for more
visibility which helps you to manage costs more efficiently.
Maintain Strategic Focus - Keep an eye on your business rather than hassling with
a small but tricky part of your supply chain.
Recapture Value - Quickly determining status and then repairing or repackaging goods
recaptures some of the value lost due to the return process.
Improve Customer Service - Utilizing an efficient system reduces processing times and
improves customer service.
Ensure Accuracy - We are ISO Certified so you can count on our quality and operational
efficiency.
Examples of Reverse Logistics
Cerqa has handled the reverse logistics for several different types of businesses including catalog
retailers, computer manufacturers, electronic distributors, consumer electronics and several others.
On top of return management, Cerqa's reverse logistics capabilities bring together our
rework, warehousing, and
fulfillment services for a complete end-to-end solution. Cerqa
also provides 3PL forward logistics solutions.
Reverse logistics can be handled in our Austin Texas,
Nashville Tennessee or Greensboro North Carolina
facilities.
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